Serious problems with cake

Bunsen · 09-03-2009, 06:22 PM

I've had some serious problems with cake poker over the last couple of days. Their network keeps having connectivity problems. Several times the site has become unplayable. I am seeing whole tables randomly disconnecting and timing out all at the same time. I just lost 150 in 3 sit n goes due to my inability to make a bet. What are they going to do about this or should I just pull my money out now?

Bunsen · 09-03-2009, 08:10 PM

They refunded all three buy ins. I within about an hour of my email as well. I was really impressed.

alien8tor · 09-04-2009, 08:06 PM

i had the same thing happen last week and they refunded my money also however it happened again today to me. anyone else have problems?

10pctbluff · 06-18-2010, 07:35 AM

I'm having issues as well

Barton · 06-18-2010, 09:38 AM

Cake seems to have these periods of instability every so often. Look at the dates of the other posts they were 9 months ago. Cake customer service is pretty good about this stuff. However some of it is "part of the job" so request they give you a refund but be nice.

09-03-2009, 06:22 PM	#1
Bunsen Member Join Date: Nov 2007 Posts: 86	Serious problems with cake I've had some serious problems with cake poker over the last couple of days. Their network keeps having connectivity problems. Several times the site has become unplayable. I am seeing whole tables randomly disconnecting and timing out all at the same time. I just lost 150 in 3 sit n goes due to my inability to make a bet. What are they going to do about this or should I just pull my money out now?

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09-03-2009, 08:10 PM	#2
Bunsen Member Join Date: Nov 2007 Posts: 86	They refunded all three buy ins. I within about an hour of my email as well. I was really impressed.

09-04-2009, 08:06 PM	#3
alien8tor Member Join Date: Apr 2009 Posts: 39	i had the same thing happen last week and they refunded my money also however it happened again today to me. anyone else have problems?

06-18-2010, 07:35 AM	#4
10pctbluff Junior Member Join Date: Jun 2010 Posts: 8	I'm having issues as well

06-18-2010, 09:38 AM	#5
Barton Moderator Join Date: Oct 2006 Posts: 2,294	Cake seems to have these periods of instability every so often. Look at the dates of the other posts they were 9 months ago. Cake customer service is pretty good about this stuff. However some of it is "part of the job" so request they give you a refund but be nice.